New technologies are improving life for many people, but the opportunities that arise are of interest to scammers as well. With the spread of social networks, when our lives and personalities have lost their anonymity, the activity of criminals has only increased. And the popularity of messengers has made us not only closer to each other, but also opened up new channels for the dissemination of information for strangers.
As a result, we start receiving calls and promotional offers from strangers. And protection from such intrusive attention is extremely relevant.
Viber has noticed this problem. In March 2021, the messenger added the function “Protection from unnecessary calls”… True, so far only residents of Belarus can use it, where telephone scammers have become very active lately. But over time, the function tested in “combat conditions” will appear on smartphones of other users. Upon activation “Protection from unnecessary calls” the user simply will not see / hear calls from numbers that are not in his address book, but they will still be displayed in the lists of chats and recent calls as missed.
How to turn on protection against calls from unknown numbers in Viber?
Launch the messenger, open the section “Still”, and go to the menu “Settings”.
In section Calls and Messages find the item “Protection from unnecessary calls” and activate the toggle switch opposite it.
As a result of this setting, the user will no longer receive incoming audio and video calls from contacts that are not in his phone book. But the information about the incoming calls will still remain, because there is a risk of missing a call from the right person calling from a number you do not know yet. To see dropped calls, go to the section “Recent Challenges” or pay attention to “Missed calls” in your chat list. Thus, the user is guaranteed to get rid of annoying calls from scammers and spammers, but at the same time he will not miss the desired call.
The Rakuten Viber administration informs that this function will first be tested on the territory of Belarus, where cases of fraud have become more frequent. Wherein “Protection from unnecessary calls” is disabled by default, so the user can decide for himself whether he wants to use this service or leave everything as before – and receive all calls. The new feature is present on mobile devices running Android and iOS, as well as on the desktop version of Viber.